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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan D'Souza

June 27, 2025

5  out of  5
rating by Ryan D'Souza
"Crystal Taylor & Shelby Campbell from State Farm were professional, courteous and prompt in providing the quote and insurance coverage I needed. They made the process extremely simple considering I was an out of state customer and also helped with an update needed in year 2."
We responded:
"Thank you, Ryan, for your kind words! I’m delighted Crystal provided courteous and prompt service in getting you the quote and coverage you needed, especially as an out-of-state customer. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Lewis"
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Melanie S

June 24, 2025

5  out of  5
rating by Melanie S
"Crystal has been great to work with. Answered all my questions and fast to respond to email/text."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kip

June 23, 2025

5  out of  5
rating by kip
"Always get good quick responses and suggestions for improving coverage and/or reducing premiums. Usually work with Bryce."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Duane Miller

June 20, 2025

5  out of  5
rating by Duane Miller
"We have had our home and auto insurance with these folks for almost 10 years now. Crystal has been great to work with on our policies. She does a great job at getting us the best coverage for the best rate. State Farm is also very easy to work with if you have a claim."
We responded:
"Thank you so much for the awesome review, Duane! We truly appreciate your support over the past 8 years. It's fantastic to hear that our team has been able to provide you with excellent service and support whenever you have questions. We're honored to be your go-to office for both your home and auto insurance needs. Here's to many more years of partnership and protection! If you ever have any further questions, please let us know. Thank you again! – Lewis"
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Grace Smith

June 18, 2025

5  out of  5
rating by Grace Smith
"Lewis Patterson is the best auto insurance agent I have ever had, he cares and is very helpful. Give him a call today for all you're auto insurance needs at State farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Davenport

June 14, 2025

5  out of  5
rating by James Davenport
"Great service, courtesy, business completed promptly with out delay. Thank you."
We responded:
"Thank you James! -Lewis"
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Jason Boone

June 11, 2025

1  out of  5
rating by Jason Boone
"The WORST State Farm Agent I've dealt with so far (34 years with state farm that ended today). Inability to confirm policy cancellation or future payments when requested. A few quotes from Lewis: "I've been doing this for 44 years, " "We TRY" to provide good service," "I don't know if this call is being recorded." I'm sure Lewis (or his staff) will write some attempt at a reply, but don't believe a word they say. Absolutely no care for customers."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. "
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kevin lathan

June 5, 2025

5  out of  5
rating by kevin lathan
"Ive had statefarm for 40 yrs now and Ive been with Lewis Patterson now since 2011 . They always make me feel like family and not just a number . I just recently called in looking for ways to save a couple bucks in this expensive world and once again they came through . Crystal went above and beyond helped me navigate saving some money ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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kfs

June 5, 2025

5  out of  5
rating by kfs
"Called in yesterday with a question on my motorcycle insurance and Bryce Gaulin not only took care of the question but was able to Upstate my coverage to the appropriate plan for me. Nice job Bryce! Thanks for your help. Kudos to Lewis Patterson agency!"
We responded:
"Thank you for your kind review! - Lewis"
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T S

June 4, 2025

5  out of  5
rating by T S
"Nothing easy about moving out of state, but Bryce from Lewis Patterson State Farm was a big help. Provided timely quote and policy to mortgage company taking one more thing off our plate."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dan Anderson

June 3, 2025

5  out of  5
rating by Dan Anderson
"We recently switched our policies to Lewis Patterson’s office from a different agent. I have dealt only with Crystal so far, but she was fantastic. It’s the first time that I felt like my insurance agent was looking out for me. crystal was able to identify discounts we qualified for, which is something our old agent never did. I highly recommend them if you’re looking for a local State Farm agent."
We responded:
"Dan, thank you for your kind review! -Lewis"
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Lucian Ghita

May 30, 2025

5  out of  5
rating by Lucian Ghita
"Shelby has gone above and beyond helping us navigate a particularly stressful home insurance claim. Her support, professionalism, and dedication have made a difficult situation so much more manageable. Having a brick and mortar neighborhood insurance office like this one makes a whole lot of difference!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Selena Stegall

May 30, 2025

5  out of  5
rating by Selena Stegall
"Crystal has been amazing! She has been helping me with everything to get coverage on a farm and automobiles. Definitely made this process easy and fast, with great rates as well!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debi Beckham

May 29, 2025

5  out of  5
rating by Debi Beckham
"Bryce S Gaulin helped me with with some information I needed today. He has always been very helpful, willing and knowledgeable with any questions I have had. He has reached out to see if we ever needed anything. Thank you Bryce."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jermey Kennemore

May 29, 2025

5  out of  5
rating by Jermey Kennemore
"Crystal Taylor is one of the best agents my wife and I have ever had and she is a hard worker and will make sure you are taken care of thank you Crystal."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kaylee shelton

May 27, 2025

5  out of  5
rating by kaylee shelton
"i absolutely love speaking with crystal about anything i need regarding my account with state farm. she makes things quick and easy, and is so incredibly helpful!"
We responded:
"It’s nice to hear Crystal was able to make the process quick and easy for you. We know it can be a lot, so we are happy she was there to guide you. Thank you for the review and 5-stars, Kaylee!—Lewis"
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Laura Kennemore

May 21, 2025

5  out of  5
rating by Laura Kennemore
"I have always known Crystal was a great agent but today she proved to be an amazing one!! When another State Farm employee messed my daughters VIN up which in turn got my husbands license suspended Crystal was here to help!!! Even though she wasn’t my daughter’s representative at the time (she is now!!!) she stepped up and got the problem fixed! Even the DMV lady said she was an angel to work with! 5 star service all the way!!"
We responded:
"We are so happy to hear this, Laura! I’m glad Crystal could step in and help you and your family out. Crystal and the team are always happy to help! Thank you for the review and kind words!—Lewis"
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John Olthoff

May 15, 2025

5  out of  5
rating by John Olthoff
"Crystal was immediately responsive and solved a frustrating problem I was having with a bank concerning proof of insurance. Thank you Crystal!"
We responded:
"John, thank you for your 5 star review! We appreciate your business! -Lewis"
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Jenna Elliott

April 30, 2025

5  out of  5
rating by Jenna Elliott
"I had to have my car towed and got a reimbursement check the SAME DAY from my insurance rep, Shelby Campbell at State Farm in Clemson. I can't express how helpful and professional everyone in this office is! Jenna"
We responded:
"That is great to hear! Shelby does a great job of assisting our customers in a timely manner. Thank you for your business, Jenna! - Lewis"
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Alexandria Barrett

April 30, 2025

5  out of  5
rating by Alexandria Barrett
"Crystal is the absolute best!!! She is always staying on top of my payment schedule, reminding me when needed, and providing top notch service. Very thankful to have her as my agent, for her professionalism, and her response times. Wouldn’t go anywhere else."
We responded:
"Thank you so much for the kind words! We’re so glad to hear that Crystal has been such a helpful and reliable support for you. Her dedication to great service and timely communication truly makes a difference. We’re lucky to have her on our team — and even luckier to have you!—Lewis"
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loren doherty

April 29, 2025

5  out of  5
rating by loren doherty
"5 Stars – Highly Recommend! I can’t say enough good things about my experience with Crystal! From the very beginning, she was professional, responsive, and truly had my best interests at heart. She took the time to explain all my options clearly, helped me find the perfect coverage for my needs, and made the whole process smooth and stress free. It’s rare to find someone so knowledgeable and genuinely helpful, and LOCAL. I feel confident knowing I’m in good hands. And let’s talk about the amount she was saving us!!!! Highly recommend to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you so much for this amazing review! We’re thrilled to hear that Crystal provided such a positive and stress-free experience. Her professionalism, knowledge, and genuine care truly set her apart — and we’re so happy she was able to help you find the right coverage and savings! Your trust and recommendation mean the world to us. We're grateful to have you with us!—Lewis"
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Ginny Watts

April 29, 2025

5  out of  5
rating by Ginny Watts
"Crystal has been absolutely amazing with all the help she gave me. Helped bundle my car and house insurance and got it lower than my previous insurance carrier. She has been there for every question I have had. Super helpful!!!"
We responded:
"Thank you, Ginny! We’re so glad to hear Crystal was able to help you— she always goes the extra mile to support our customers. We appreciate you taking the time to share your experience and are so happy to have you with us!—Lewis"
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gerald costello

April 28, 2025

5  out of  5
rating by gerald costello
"Isabella was a very pleasant ,professional agent that handled all my questions and concerns very efficiently. I enjoyed our interaction."
We responded:
"Thank you so much, Gerald! We’re so glad to hear that Isabella provided a helpful and pleasant experience. We truly value your feedback and appreciate you taking the time to share it!—Lewis"
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William Wiley

April 22, 2025

5  out of  5
rating by William Wiley
"Quick response and very pleasant to work with. Looking forward to future assistance after our move."
We responded:
"Thank you for the kind words! We’re so glad we could assist you and make the process smooth. Wishing you all the best with your move — we look forward to continuing to support you!—Lewis"
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George V

April 7, 2025

5  out of  5
rating by George V
"Crystal Taylor is great! She’s been quick and very responsive. Highly recommended her for any insurance need!"
We responded:
"We agree, Crystal is great! We’re so glad to have her on the team. Thank you for this review and the high recommendation, George. Call us for any questions!—Lewis"